Refund Policy

Refund Policy

Thank you for shopping at Hostware LK. We value your satisfaction and strive to provide you with the best online shopping experience possible. If, for any reason, you are not completely satisfied with your purchase, we are here to help.

Returns

We accept returns within 7 days from the date of purchase. To obtain a refund, you have to open a ticket in your client area within 7 days of purchase

Refunds

Once we receive your return, we will notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note that the refund amount will exclude any service charges incurred during the initial purchase.

Non-Refundable Items

Domain registrations can not be refunded or canceled.

Processing Time

Refunds will be processed within 2 - 3 business days after we receive your ticket. Please note that it may take additional time for the refund to appear in your account, depending on your payment provider.

Contact Us

If you have any questions or concerns regarding our refund policy, please contact our customer support team. We are here to assist you and ensure your shopping experience with us is enjoyable and hassle-free.