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Privacy Policy

At Hostware LK, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase on our website. By using our website, you consent to the practices described in this policy.

Information We Collect

When you visit our website, we may collect certain information about you, including:

  • Personal identification information (such as your name, email address, and phone number) provided voluntarily by you during the registration or checkout process.
  • Payment and billing information necessary to process your orders, including credit card details, which are securely handled by trusted third-party payment processors.
  • Browsing information, such as your IP address, browser type, and device information, collected automatically using cookies and similar technologies.
Use of Information

We may use the collected information for the following purposes:

  • To create an account, place orders, register domains, request information, and request support help.
  • To communicate with you regarding your purchases, provide customer support, and respond to inquiries or requests.
  • To personalize your shopping experience and present relevant product recommendations and promotions.
  • To improve our website, products, and services based on your feedback and browsing patterns.
  • To detect and prevent fraud, unauthorized activities, and abuse of our website.
Information Sharing

We respect your privacy and do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Trusted service providers: We may share your information with third-party service providers who assist us in operating our website, and processing payments. These providers are contractually obligated to handle your data securely and confidentially.
  • Legal requirements: We may disclose your information if required to do so by law or in response to valid legal requests or orders.
Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and gather information about your preferences and interactions with our website.

Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised "last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

Contact Us

If you have any questions or concerns regarding our refund policy, please contact our customer support team. We are here to assist you and ensure your shopping experience with us is enjoyable and hassle-free.

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faq
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Own your brand & get found online easily! Secure your perfect domain name today with our user-friendly search and affordable registration. We help you build a strong online presence, hassle-free.
Simply search for your desired domain, choose an available option, and complete registration. We handle the technicalities, ensuring seamless setup and ownership transfer.
It depends on the TLD, lk domains may take upto a week to get verified and approved. While other domains only take about 4 - 6 hours to get active
Unfortunately no, you cannot change the domain name once it's registered.
Yes, you can get your money back for hosting services only if you place a refund ticket within 7 days of ordering.

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